Own and grow relationships with a portfolio of existing customer accounts.
Identify upsell, cross-sell, and expansion opportunities within your book of business.
Drive revenue growth through proactive account planning and pipeline management.
Broccoli AI builds an AI operating system for home service businesses, helping them grow revenue and improve operations through AI-powered voice, booking, and customer communication solutions. Backed by YC and Khosla Ventures, it is a rapidly scaling startup with a fast-paced, high-accountability culture.
Lead and manage the North America Enterprise Customer Success team, owning retention, expansion, and executive customer relationships.
Coach and develop a team of CSMs, partner with Sales, Product, and Support to ensure enterprise customers realize measurable value.
Champion an AI-driven approach, manage renewal forecasting, and identify at-risk accounts early to mitigate churn.
SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated and operating in 64 countries. Headquartered in New York City, the company has been recognized as a best workplace by Inc Magazine and Crain's NY, and named to Fast Company's most innovative companies list.
Build trusted relationships with investment and wealth management clients to drive product adoption and long-term partnership.
Guide customers through onboarding and account planning, ensuring alignment with business objectives and rapid time-to-value.
Leverage AI-enabled tools and data to monitor customer health, identify expansion opportunities, and ensure strong retention.
Ridgeline provides a front-to-back system of record for investment managers, modernizing legacy technology with real-time data and embedded AI. It is a rapidly growing fintech company with offices across the US and Ireland, recognized as a best workplace for innovators.
Develop and maintain strong relationships with key clients, ensuring delivery of exceptional service.
Identify opportunities for account growth and collaborate with BD Managers to align strategies with client goals.
Address and resolve client concerns promptly, ensuring high satisfaction levels.
Redwood Materials localizes a global battery supply chain by integrating recovery, reuse, and recycling to keep critical minerals in circulation. Founded in 2017, the company is delivering low-cost, large-scale energy storage and producing battery materials in the U.S. from existing batteries.
Own the full customer lifecycle for SME clients, including onboarding, engagement, expansion, and renewal.
Build rapport with decision-makers and drive adoption of best practices to maximize member utilization.
Present data-driven business reviews to senior HR executives and collaborate cross-functionally to enhance the patient experience.
Spring Health is a global mental health company providing an AI-native platform for personalized care across coaching, therapy, and medication management. Reaching over 170 million people, it leverages technology to expand access and quality of mental healthcare.
Own a portfolio of hotel chain and property management group partners as the primary relationship owner and day-to-day contact.
Grow revenue across your book by deepening partner engagement and expanding the value of each relationship on the Engine platform.
Run the partner cadence including QBRs, performance reviews, and escalation processes to drive activation and growth.
Engine transforms business travel into a personalized, rewarding, and simple experience by combining corporate travel, a charge card, and spend management on a single platform. More than 30,000 companies rely on Engine, backed by Telescope Partners, Blackstone, and Permira, and it has been recognized as one of the fastest-growing travel and fintech platforms in North America.
Manage and expand sales pipelines for voice collaboration and UC solutions.
Build relationships with strategic technology partners like Microsoft, Cisco, and Zoom.
Support customer lifecycle engagement, adoption, and renewal of collaboration platforms.
Our partner is a technology-enabled company focused on accelerating growth across voice collaboration, unified communications, cloud, and contact center solutions. They offer a collaborative, technology-focused environment with career growth and professional development opportunities.
Develops and maintains trusted advisor relationships with existing customers and stakeholders to enhance retention.
Supports complex, high-profile accounts, collaborating with internal teams and external partners for best-in-class service.
Analyzes client requirements, drives issue resolution, and facilitates benefit changes with operational ownership.
Navitus is a pharmacy benefit manager (PBM) alternative dedicated to removing cost from the drug supply chain to make medications more affordable. The company is committed to diversity, creativity, and growth, fostering a team-oriented culture.
Serve as dedicated Account Manager supporting an Account Executive, managing customer portfolios and driving business growth.
Build strong relationships with customers, vendors, and internal teams while developing cybersecurity product expertise.
Manage renewals, identify upsell opportunities, and maintain accurate Salesforce records to support revenue objectives.
Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate as a job platform, focusing on efficient and objective candidate evaluation.
Drive growth, retention, and long-term value across a small number of Conga's most important enterprise customers.
Own enterprise-wide sales motions, aligning Conga's full portfolio to customer priorities and transformation initiatives.
Build deep relationships with executive stakeholders and position Conga as a long-term strategic partner.
Conga aligns pricing, quoting, contracting, rebates, and communications to unify commercial operations. With over 10,000 customers worldwide, including 50% of the Fortune 100, Conga fosters a community where colleagues innovate and grow.